Terms and Conditions
1. General Information
This website is operated by Trabukos Beach Complex, Kavos, Corfu. By accessing this website, submitting a booking request, completing a reservation, or purchasing event tickets, you agree to these Terms & Conditions.
These terms apply to:
• Accommodation bookings
• Event ticket purchases
• Website use
• On-site facilities and services
2. Accommodation Bookings
Accommodation bookings require guests to provide accurate personal information including:
• Full name
• Email address
• Telephone number
• Number of guests
• Arrival and departure dates
All bookings are completed through a secure third-party booking and payment system via Piraeus Bank.
Trabukos Beach Complex:
• Does not store payment card details
• Is not responsible for payment processing errors caused by third-party providers
Bookings are confirmed only after full or partial payment (depending on selected rate).
3. Event Tickets & Experiences
Event tickets sold via this website or affiliated platforms are final.
By purchasing a ticket, you agree that:
• Tickets are non-refundable
• Tickets cannot be exchanged, rescheduled or transferred
• Event dates, times, artists, line-ups and schedules are subject to change
Entry may be refused for:
• Failure to meet age requirements
• Unsafe, aggressive or inappropriate behaviour
4. Prices & Availability
All prices are subject to change.
We reserve the right to correct pricing errors or availability inaccuracies at any time.
5. Liability
Trabukos Beach Complex is not responsible for:
• Loss or theft of personal belongings
• Injuries resulting from misuse of facilities
• Disruptions caused by weather, force majeure or external circumstances
• Third-party service failures
6. Website Use
Users must not:
• Provide false or misleading information
• Attempt unauthorised access
• Use the website for unlawful purposes
We reserve the right to restrict access if misuse occurs.
7. Governing Law
These Terms & Conditions are governed by the laws of the country in which the property operates.
Legacy Policies
Privacy Policy & Cookies
Trabukos Beach Complex (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data, your rights regarding that data, and how cookies are used on our website.
1. Information We Collect
We may collect the following types of information from you when you interact with our website, make bookings, or purchase event tickets:
a. Personal Information:
• Name and surname
• Email address
• Telephone number
• Booking information: number of guests, dates of stay, room type
• Event ticket purchases
b. Technical Information:
• IP address
• Browser type and version
• Operating system
• Pages visited on the website and time spent
c. Payment Information:
• We do not store credit card details. All payments are processed through secure third-party payment gateways.
2. How We Use Your Information
Your information is used to:
• Process and manage your accommodation bookings and event tickets
• Communicate with you regarding bookings, confirmations, changes, or cancellations
• Provide customer support and respond to inquiries
• Send promotional offers and newsletters if you have opted in
• Comply with legal and regulatory obligations
• Improve our website, services, and guest experience
We do not sell or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
• Performance of a contract (your booking or event ticket purchase)
• Compliance with legal obligations
• Legitimate interests, e.g., improving our services
• Your explicit consent (for marketing communications or newsletters)
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may be used to:
• Remember your preferences and booking selections
• Analyse website traffic and user behaviour
• Deliver personalised content or advertisements
You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
5. Sharing Your Data
We may share your information with:
• Service providers for processing payments, sending emails, or managing bookings
• Authorities if required by law or to prevent fraud
• Business partners only where you have explicitly opted in
All third parties are contractually bound to protect your personal data and may only use it for specified purposes.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:
• The duration of your stay or event participation
• Legal obligations, e.g., accounting or tax records
• Resolving disputes or enforcing agreements
After this period, your personal data will be securely deleted or anonymised.
7. Your Rights
You have the following rights regarding your personal data:
• Access your data and obtain a copy
• Rectify inaccurate or incomplete data
• Request erasure (“right to be forgotten”) where legally permissible
• Restrict or object to processing
• Withdraw consent for marketing communications
To exercise any of these rights, contact us at: trabukosbeachcomplex@mail.com
8. Security
We implement appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. While we take all reasonable steps to secure your information, no online transmission can be guaranteed as 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
10. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors.
11. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about how we protect your information.
12. Contact Information
For questions, concerns, or requests regarding your personal data, please contact:
Trabukos Beach Complex
Email: trabukosbeachcomplex@mail.com
Phone: +30 26620 61100
Address: Kavos, South Corfu, Corfu, Greece
Updated: May 2026
